Rhombus Operations AI — Beyond Security | Inventory, Safety, Headcount, Natural Language Search

Natural Language Video Search

"When did the FedEx truck show up?"

That's a real search you can run in plain English against your Rhombus camera footage — right now, today. No camera number. No timestamp. No IT request. Just type what you're looking for and Rhombus finds it.

Delivery & Vendor Tracking

"When did the linen delivery arrive?" "Show me every time a vehicle was at the loading dock between 10pm and 6am this week." "When did the Sysco truck show up on Tuesday?" Natural language. Any camera. Any time range. Results in seconds.

Incident Investigation

"Show me everyone who entered the wine cellar yesterday." "Find footage of a person in a red jacket near the pool at 3pm." "When was the last time someone accessed the server room?" What used to take hours takes two minutes.

Guest & Staff Behavior

"How many people were in the lobby between 4pm and 6pm?" "Show me footage of the pool area this morning." "When did housekeeping finish the 4th floor?" Operational awareness from footage you already have — without watching hours of video.

Natural language video search is live in the Rhombus platform today — no additional hardware, no setup, no IT project. It works with your existing Rhombus cameras the moment you deploy. Every camera on your property becomes searchable in plain English from the day it's installed.

Rhombus Insights — Launched September 2025

If your cameras can see it, you can now measure it, track it, and automate a response to it.

Rhombus Insights lets you create custom AI prompts that measure anything your cameras observe — then trigger automated responses when conditions are met. You describe what you want to track in plain language. Rhombus measures it continuously, visualizes the data, and acts on it automatically. No predefined analytics. No custom development. Just a prompt.

How It Works

Write a promptDescribe what you want to measure in plain language — "count of guests waiting at check-in" or "is the pool area occupied?"

Set measurement typeNumerical count, percentage, or true/false. Set your monitoring frequency — continuous, hourly, or scheduled.

Automate responsesWhen conditions are met — alert via text, email, or push notification, or trigger a physical response like an audio announcement or relay activation.

Rhombus Insights lets you configure which large language model powers the analytics — Rhombus's provided solution or integration with ChatGPT, Claude, Gemini, or Grok. Open platform. Your AI stack. Your data.

Hospitality Use Cases

What a hotel GM can actually do with this.

These aren't hypothetical. Each of these is a real prompt you can configure in Rhombus Insights or query via natural language search — using cameras you already have installed for security.

Headcount & Occupancy

Real-time occupancy counts in lobby, pool, restaurant, gym, and meeting spaces. Know when spaces are at capacity before a guest walks into a crowded room. Line Crossing alerts when guest flow through a checkpoint exceeds threshold — trigger staff deployment automatically.

"How many guests are currently in the pool area?"

Delivery & Vendor Management

Track every vendor arrival at your loading dock without manual logging. Natural language search finds any delivery by vehicle, time range, or description. Automated alerts when a delivery arrives outside approved hours — no one watching the dock required.

"When did the linen delivery arrive this morning?"

Inventory & Equipment Monitoring

Monitor supply areas, linen carts, equipment storage, and amenity stations. Get alerted when stock appears low before housekeeping runs out mid-shift. Verify equipment is in its designated storage location at end of day — automatically, without a checklist.

"Is the pool towel station stocked?"

Safety Protocol Compliance

Verify that safety protocols are being followed without a supervisor watching every area. Is a lifeguard present at the pool? Are staff wearing required PPE in kitchen areas? Is the wet floor sign placed when housekeeping is cleaning? Continuous automated verification.

"Is there a lifeguard on deck right now?"

Valet & Parking Operations

Track vehicle counts in valet staging areas. Alert when the valet queue exceeds capacity. License plate recognition identifies VIP arrivals before the vehicle reaches the door — giving front desk staff advance notice. Unmatched license plates trigger alerts automatically.

"Show me all vehicles that entered the lot after midnight."

Housekeeping Operations

Monitor corridor cleaning progress without radio check-ins. Know when floors are completed. Verify that Rosie (Tailos) cleaning robots are active and moving — if a robot has been stationary for 20 minutes, get an alert. Operational oversight without micromanagement.

"Has housekeeping finished the 3rd floor corridor?"

Maintenance & Facility Monitoring

Detect pipe leaks, standing water, or equipment left in abnormal positions — automatically, before a guest reports it. Environmental sensors monitor temperature, humidity, and air quality in real time. Maintenance alerts triggered the moment a condition deviates from baseline.

"Is there standing water near the pool mechanical room?"

F&B & Kitchen Operations

Monitor kitchen cleanliness compliance, hand hygiene protocols, and cold storage occupancy. Alert when cold storage doors are left open. Track queue lengths at F&B outlets and trigger staffing notifications when wait times become problematic — before guests complain.

"Is the walk-in cooler door closed?"

Wholesale Distribution & Warehousing

Track forklift counts on warehouse floors. Automate safety alerts when equipment density exceeds safe levels. Monitor dock activity, receiving bay occupancy, and inventory zone compliance. The same Rhombus platform that works in a luxury hotel works in a distribution center.

"How many forklifts are active on the floor right now?"

Operational Analytics Suite

Line Crossing. Occupancy Counting. Heat Maps. People Detection.

Beyond custom Insights prompts, Rhombus includes a built-in Operational Analytics suite — available with your existing cameras, no additional hardware required.

Line Crossing

Define a virtual line anywhere in your camera view. Get real-time alerts and trend reports every time that line is crossed. Use it to monitor loading dock activity, count guests entering a venue, track how often a restricted area is accessed, or measure traffic flow through any checkpoint — without physically stationing staff there.

Occupancy Counting

Real-time people counts in any defined zone — lobby, restaurant, pool, gym, ballroom, or any outdoor space. Set capacity thresholds and receive alerts when spaces approach or exceed limits. Access trend data over time to understand peak periods, optimize staffing schedules, and plan space utilization.

Motion Heat Maps

Visualize where people move and linger most across any space over time. Understand guest flow patterns through your lobby, F&B areas, and outdoor spaces. Identify underutilized areas, optimize furniture placement, and make data-driven decisions about where to add or reduce staffing coverage.

Reports & API Export

All analytics data — occupancy trends, line crossing events, Insights measurements — exports to reports or feeds directly into your existing business systems via Rhombus's open API. Operational data from your cameras integrates with your PMS, workforce management, or BI dashboards without any custom development.

Your cameras see everything.Now ask them questions.

"When did the FedEx truck show up?"

If your cameras can see it, you can now measure it, track it, and automate a response to it.

What a hotel GM can actually do with this.

Line Crossing. Occupancy Counting. Heat Maps. People Detection.

Your cameras see everything.
Now ask them questions.